How can customers use and gain loyalty points?Customers will earn and then be able to spend their loyalty points. Points are award automatically once an order is complete (points will be deducted if the order is cancelled or returned. The points will then be in your account, ready to use on your next purchase.
How much is a loyalty point worth?
For every £1.00 spent you will receive 1 loyalty point.
Are points awarded for delivery costs?
No, just the order value.
How many points should a customer have before they can redeem them?
How long should the points remain valid for?
Don’t worry, they never expire.
Which order status should the loyalty points to be awarded?
Which order status should be set for the loyalty points to be removed?
“Cancelled” “refunded” “declined” “failed”